Services

Tap into Our Insight Discovery Expertise

The Team is Here to Optimize Solutions for Your Business

"The semantic Web is nothing compared to what these guys are doing...This is what the semantic Web ought to be and should be."

Sue Feldman,
VP of Content Technologies Group

NetBase offers a range of services to help you optimize our insight discovery tools for your business needs and technology environment. Our team has deep expertise across all types of content – from documents to public websites and from patents to Twitter feeds. We are here to work with you throughout the life of your implementation, starting with your proof-of-concept and continuing on through implementation and ongoing post-implementation support. Our services offerings include:

Content Analysis

Our team uses our insight discovery tools to analyze your internal information – documents, survey data, call center transcripts, and so on – and identify the types of relationships that our next-generation semantic technology will be able to extract from it.

Internal Information Feed

Our team creates a secure feed through which NetBase reads in your internal information and prepares it for use with the NetBase solutions you have deployed.

Custom Internet Subsets

With billions of pages of content available on the Internet, there are times that less is more. Our team can work with you to create a unique subset of public content that addresses your insight discovery needs without overloading you with irrelevant results. Our team uses our next-generation semantic technology to identify the most relevant sites for your business problem. We then investigate each site to assess its validity and relevance. The result is typically a subset of several hundred high-quality sites with known information sources.

Insight Recommendations

The lenses within each NetBase solution – ConsumerBase, HealthBase, and ScienceBase – are capable of delivering hundreds of insights to your users. Based on your business requirements and our understanding of your users’ search histories, our team recommends specific insights that our lenses can display. You can then configure our solutions with less complexity, accelerating the learning curve for your users and helping them find answers faster.

Query Log Analysis

Using log analysis from your users’ interactions with NetBase solutions or with other search engines you have deployed, our team can recommend lens configurations, changes to content sets, performance tuning options, or other improvements that increase the business value of your implementation.

API Implementation Support

Publishers or portals that want to implement HealthBase or ScienceBase can leverage our team’s expertise to design and implement an intuitive, compelling experience for users, based on our technology best practices.

Solutions

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